Privacy Policy

Legal

Effective Date: 08/14/2025
Last Updated: 08/14/2025

Legal Entity Notice

Moore Grace Solutions is a registered DBA (Doing Business As) of Transitional Finance, LLC, a Michigan limited liability company. This Privacy Policy governs the collection, use, and protection of personal information by Transitional Finance, LLC through the Moore Grace Solutions brand and services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address
Financial Information: Income details, expense information, financial goals, banking relationships (when relevant to services)
Professional Information: Employment status, business information, industry
Communication Records: Emails, phone calls, meeting notes, and other communications
Website Usage: IP address, browser type, pages visited, time spent on site

How We Collect Information

Directly from you: Through forms, consultations, emails, phone calls, and service agreements
Automatically: Through website cookies and analytics tools
From third parties: Only when you provide consent or authorization

2. How We Use Your Information

We use your personal information to:

Provide financial empowerment services and consultations
Communicate with you about our services
Send educational resources and newsletters (with your consent)
Improve our services and website functionality
Comply with legal and regulatory requirements
Process payments and maintain business records
Respond to your inquiries and provide customer support

3. Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in the following circumstances:

Service Providers: With trusted third parties who assist in providing our services (e.g., payment processors, email services)
Legal Requirements: When required by law, court order, or government regulation
Business Protection: To protect our rights, property, or safety, or that of our clients
With Your Consent: When you explicitly authorize us to share specific information

Professional Confidentiality

As financial service providers, we maintain strict confidentiality standards and will not disclose your financial information except as described in this policy or as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encrypted data transmission (SSL/TLS)
Secure data storage systems
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to:

Provide you with services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Generally, we retain client records for at least 7 years after the conclusion of services, or as required by applicable law.

6. Your Privacy Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correct: Request correction of inaccurate or incomplete information
Delete: Request deletion of your personal information (subject to legal retention requirements)
Restrict: Request restriction of processing in certain circumstances
Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the information provided below.

7. Cookies and Website Analytics

Cookies

Our website may use cookies to:

Remember your preferences
Analyze website traffic and usage
Improve user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Analytics

We use Google Analytics and similar tools to understand website usage. These services may collect information about your visits to our site and other websites.

8. Email Communications

Marketing Emails

We will only send marketing emails with your explicit consent
Every marketing email includes an unsubscribe option
You can opt out at any time by clicking unsubscribe or contacting us directly

Service Communications

We may send non-marketing emails related to your services, account, or important updates, which are necessary for our business relationship.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale (though we do not sell personal information)
Right to non-discrimination

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

Moore Grace Solutions
A DBA of Transitional Finance, LLC

Grace Moore, Financial Empowerment Specialist
Phone: 313.530.4432
Email: mooregracepro@gmail.com

Mailing Address:
[Insert Business Address]

14. Complaint Process

If you believe we have not handled your personal information in accordance with this Privacy Policy, please contact us immediately. We are committed to investigating and resolving privacy concerns promptly.

Legal Entity Reminder: Moore Grace Solutions is a registered DBA of Transitional Finance, LLC, a Michigan limited liability company. All privacy practices and data handling are conducted under the authority of Transitional Finance, LLC.

CONFIDENTIALITY NOTICE: All personal and financial information shared with Moore Grace Solutions is treated with the highest level of confidentiality and professionalism.